The FDOT District 5 Regional Transportation Management Center (RTMC) is co-located with the Florida Highway Patrol Troop D Regional Communications Center (RCC) and the Florida Fish and Wildlife Conservation Commission Law Enforcement Unit. This state-of-the-art, hurricane-ready facility serves as the communications hub for traffic management across the nine counties of Florida Department of Transportation’s District Five. The RTMC houses more than 50 traffic management operators, signal timing engineers, and incident management specialists. Operating 24 hours a day and seven days a week, the RTMC monitors traffic and coordinates responses to incidents and crashes on 795+ miles of highways and state roads across the district.
The RTMC network connects hundreds of closed-circuit television cameras, dynamic message signs, vehicle detector sensors, and other intelligent transportation systems (ITS) devices. Through an agreement with the Central Florida Expressway Authority, the RTMC also provides TMC operations for all Expressway owned roadways.
Using a proprietary Advanced Traffic Management System (ATMS) software, called SunGuide, RTMC Operators are able to publish real-time incident information to the Florida 511 system (www.FL511.com). Operators also dispatch Road Rangers along I-4, I-75, I-95, and the CFX roadways to assist disabled motorists, provide maintenance of traffic during ongoing incidents, clean up debris, etc. In addition to working closely with FHP and Road Rangers, the Traffic Incident Management (TIM) Specialists maintain close communication with many local agencies and responders working to meet the goal of Florida’s Open Roads Policy every time. District 5's RTMC began operations in 1999. If you need to contact the RTMC to dispatch a Road Ranger please contact the Florida Highway Patrol at *347.
Frequently Asked Questions:
Does RTMC record traffic cameras?
No, we do not record the CCTV cameras. The cameras are used to detect and monitor incidents in real-time only.
Can you control the cameras or are they stationary?
If the camera is PTZ capable, it can be controlled from the RTMC.
Do you report speeders to Law Enforcement?
The Center does not have the responsibility, or the capability, of tracking individual motorist’s speeds. Our devices are wide beam radar detectors that do not track individual speeds. They take an average of the speed of all objects that pass through the area.
What do RTMC operators do?
Operators at the RTMC dispatch Road Rangers and share information with Florida Highway Patrol, Local Police, and Fire agencies, and other RTMC partners to determine incident and congestion locations. Real-time traffic information is then posted to the public through Dynamic Message Signs and Florida’s 511 Traveler System. The RTMC also has a unique data-sharing agreement with Waze, so information entered into the ATMS software is also reflected in the Waze navigational application.
What do TIM Specialists do?
TIM Specialists assist with the direct coordination of incident response with first responders to effectively manage large-scale traffic events. They also assist RTMC Operators and make high-level decisions during an emergency event. A TIM Specialists is on call 24/7/365 days a year.